Brad Zarba is considered one of the finest business leaders currently working in the United States. So when Brad Zarba discusses Operations Management it is only the foolhardy who will turn a deaf ear. Brad Zarba is a firm believer in what he calls ‘Steps To Creating Work Relationships.’ Firstly, he emphasises the importance of conducting all communications between colleagues on an adult, respectful basis. Nobody enjoys being patronized, and talking down to a co-worker will rupture whatever relationship you are attempting to create. By keeping discussions professional, trust will be gained and clarity achieved. And, says Brad Zarba, always remember that you are exercising management leadership. This does not include being arrogant, dictatorial, or overbearing. If you fail to achieve a respectful attitude towards the other members of your team, then any feedback session (itself, an extremely important methodological tool) will be less than useless, and ultimately undermine what ought to be a ‘two-way’ relationship.
Another skill that is of the utmost importance to hone is that of effective communication. Obviously, you will know what is in your head that you need accomplished, but communicating that idea to your co-workers is not always as easy as it seems. Who has not, at some time in their lives, been greeted with a blank stare as you finish a long meeting where you had hoped to give clear directions for the implementation of some project or other? To be able to convey clearly and concisely what you believe should be performed is extraordinarily important. Just think for a second, if you are unable to communicate your vision of the concept, then it is extremely unlikely your team will be able to work collectively towards the same target.
In his document, ‘Brad Zarba and Leadership,’ he firmly states that envisioning and defining your brand is crucial in creating an organized and well-functioning business. “However,” warns Brad Zarba, “If you are wary about trusting your team with that vision it is extremely unlikely that you will realize any progress. It is of absolutely paramount importance to trust your department with your idea or concept. Delegating and apportioning work to the appropriate person or department is unarguably one of the most important skills you will need to develop as your company expands. Your emails will soon build up, and the free spaces in your diary diminish, as success becomes more and more attainable. And the more you do, the greater will the quality of your work suffer, leading to a much reduced output,” details Brad Zarba.
“What is absolutely key to effective delegation is identifying what each member of your team is good at doing. Once you have isolated these areas, the easier it is to capitalize on those strengths. Discover what each member of the team really enjoys doing. It is a fact of human nature that the more you enjoy performing a given task, the more likely you will give it your full attention. Additionally, your team will soon realize that you trust them. This is important as it will allow you more time to focus on tasks specific to yourself. Although not always easy, finding this balance will undoutedly have a major impact on the productivity of your company,” believes Brad Zarba.